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Return & Refund Policy

1.If you are not satisfied with your purchase, please contact us within 30 days from the date of purchase of the order to schedule a return of unwanted items.
Contact email: [email protected]

2.The original packaging (if applicable) are required for all returns and refunds. So please keep your items new, unused, unwashed in their original condition.

3.ALVABABY will not pay the shipping costs for any returned item or the re-shipping costs for an exchange.

ALVABABY is not responsible for returned items we do not receive. When we receive your return package, you will receive the refund within 15 days.

Please note: If your order was shipped with free shipping, the original shipping costs will be deducted from all returns processed for a refund (if the entire order was returned). Partial returns will not incur a deduction for the original shipping costs

4.We DO NOT accept returns of used items. Feminine hygiene products and menstrual products cannot be returned or exchanged.