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Warranty Info

How long the guarantee will be for ALVABABY products?

1. One year guarantee from the date of purchase.

Including pocket diapers, diaper covers, swim diapers, training pants, fitted diapers, diaper inserts, wet/dry bags, and contton products.


2. Three monthes guarantee from the date of purchase:

Including amber products, silicone pacifier clip, storage baskets, and bamboo wipes.

3. To make a warranty claim, customer need to take some picture of videos to show the quality issue. After reviewing your diapers, we may replace the diaper or provide you with simple instructions for resolving the problem you are having.
Except when caused by manufacturing or component defect, this guarantee does not cover leaking, diaper odor or normal wear/tear. Warranty is void when:
*The washing instructions have not been followed

*The diaper has been altered.

*Any of the following has been used in conjunction with the use/care of the product: Water temperatures exceeding 100F.
  -A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils)
 -Fabric softeners
 -Any caustic substance
 -Diaper rash cream

*Product was purchased through an unauthorized retailer. Please verify your retailer prior to purchase.